x
Dartmouth-Hitchcock logo
Lights In This Section

Workforce Readiness Institute

The Dartmouth-Hitchcock Workforce Readiness Institute (WRI) offers a number of training opportunities to help you launch or advance your career in health care. Some of these programs are offered at no cost to participants, with employment opportunities for successful graduates.

Programs now accepting spring 2018 applications

Certified Pharmacy Technician Apprenticeship Program

The Dartmouth-Hitchcock outpatient pharmacy is a community drugstore located within Dartmouth-Hitchcock Medical Center. Pharmacy Technicians (PTs) work collaboratively with Pharmacists, Nurses, Doctors, insurers and other members to support a positive patient experience. During the 9 week training period students have the will earn college credits and an hourly training wage. At the end of the 9-week training, students will sit for the Pharmacy Technician Certification Board (PTCB) exam and upon passing will earn their Certified Pharmacy Technician (CPhT) credential. Students will then be enrolled in a 2000-hour U.S. Department of Labor Registered Apprenticeship.

Up to 8 individuals will be selected and hired by Dartmouth-Hitchcock to become Certified Pharmacy Technicians in our Outpatient Pharmacy. During the 9 week training period students have the will earn college credits and an hourly training wage. At the end of the 9-week training, students will sit for the Pharmacy Technician Certification Board (PTCB) exam and upon passing will earn their Certified Pharmacy Technician (CPhT) credential.

This full-time hands-on training program includes both classroom and out-patient pharmacy training. Courses offered include Healthcare Professional Communication, Processing and Handling of Medications and Medication Orders, Procurement, Billing, Reimbursement, and Patient & Medication Safety.

Interested individuals are welcome to join us for an information session on Monday, June 11th at DHMC from 6:00-7:30 pm.

To learn more and register for the information session please visit www.dhcareers.org

Internships: High School Summer Program

Internships: High School Summer Program

Are you interested in a health care career but aren’t sure where to get started or what you want to be? Are you curious about the many different career pathways and what would be the best fit for you? The D-H Summer Internship Program for high school students is designed to create paid summer work internships that provide our regional youth with an opportunity to explore these questions first-hand, better preparing you to make choices about life after high school.

Earn while you learn! Interns will be paid $10/hour, be part of our patient care teams, and participate in a series of workshops for personal and professional development, mentoring, and networking opportunities.

NOTE: These internships are located at the Dartmouth-Hitchcock Medical Center in Lebanon, NH. Interns are responsible for their own housing and transportation.

Qualifications

  • At least 16 years old by the start of the internship
  • Availability to work a minimum of 30 hours per week for the duration of the 10-week program: specific work schedule will be determined with your internship site
  • Eligible for employment in the United States
  • Successfully complete the D-H pre-employment screening process including criminal background check and drug screen

Application Process

  • Complete the Online Application
  • Submit two letters of recommendation. Letters of recommendation can either be attached to your online application or submitted directly by you or your reference to wri@hitchcock.org
  • Participate in the interview process
  • Please include in your cover letter:
    • What are your future career goals?
    • What do you hope to learn through a summer internship?

Application deadline: May 21, 2018

Interviews: at DHMC, Lebanon June 4 to 6, 2018

Internship dates: July 2 – August 10, 2018


Internship site examples

Clinical Engineering

Our Clinical Engineering team plays an important role in the safety and treatment of our patients through the testing, repair, and maintenance of medical equipment. Through this internship, you will have the opportunity to work with equipment and devices such as medical radiology, ultrasound, MRI, and medical lasers. In addition to preventative maintenance, you will also participate in incumbent inspection to test all the functions and manufacturing specifications of new medical equipment before it can go out to patient floors. Gain exposure to core and cutting-edge medical devices. Candidates will benefit from a basic understanding of electronics, small hand tools, and computer use for database entry and tracking.

Dermatology Ambulatory Clinic

As a Dermatology intern, you will support the day-to-day operations of our ambulatory clinic. You will work alongside a diverse team of care providers including nurses, physicians, medical assistants, scribes and administrative staff. Through this internship, you will have direct patient contact and be part of our team of health care professionals.

Environmental Services

Patient care starts with a clean, safe environment. Our Environmental Services Interns will gain direct experience in infection prevention and proper sanitation practices. These core skills are fundamental to every single health care career path. In addition, you will have the opportunity to interact directly with patients and work alongside other care team members including Physicians, Nurses, and LNAs.

Finance

As an intern in the Corporate Finance Department, you will assist with a combination of secretarial, administrative, tax, and accounting projects including, but not limited to, scanning, file maintenance, and basic accounting data entry. You must have at least one full year of high school-level business administration classes. Experience with Microsoft Office required. The ability to problem solve and work independently is essential.

Food and Nutrition

Healthy and nutritious food is an essential part of the day for our patients, their visitors and our team members. Our Food and Nutrition department is prepares and serves more than 4,000 meals each day, including up to 750 patient meals with hundreds of different diet considerations and needs. It is a complex and important operation. This internship site has multiple opportunities that are a great fit for students interested in the health care, food service and hospitality fields.

Human Resources

As an intern in the HR Department, you will gain multi-disciplinary exposure to the many facets of the people side of a business, support important operational initiatives, and be part of the HR team.

Marketing

As an intern in the Marketing Department, you will support our social media initiatives, gaining broad exposure to marketing projects and needs across the organization.

The Patient Safety Training Center (PSTC)

Gain exposure to the world of simulation education! As a national leader in medical simulation education, The PSTC at D-H provides a multidisciplinary learning experience for students and practitioners. Simulation is integral to help health care professionals acquire technical proficiency, knowledge, confidence, attitudes and team skills to continue the journey to safer practice and excellence in patient care. This is a fast-paced environment where you will develop critical thinking skills, be exposed to a department that is both educational and clinical, and interact with health care professionals of all levels on a daily basis. As an intern here, your role will have two components. You will work on important operational projects such as inventory or records management, through which you will practice project management and organizational skills while gaining exposure to the processes that support health care delivery. You will also support our training team by learning how to set-up for a simulation, review scripts and operate a simulation. Whether you are interested in becoming an educator, a clinician or health care management professional, this internship will provide broad exposure and offers you the opportunity to build a unique skill set. Must be 18 or over. Both high school and undergraduate applicants welcome.

Psychiatry

As an intern in our Psychiatry Department, you will both support the day-to-day operations of our clinical services as well as gain exposure to the research environment. You will work alongside a multidisciplinary team of administrative, academic and clinical professionals who all strive to make research-supported services available to individuals and their families experiencing difficulties with psychiatric symptoms and/or addiction. You will be part of a continuous learning environment in which we provide evidence-based care for individuals of all ages and continually facilitate the integration of new knowledge into our practice. As an academic medical center, we train the next generation of clinicians and build new knowledge through active research. If you are interested in pursuing a career in mental health, substance use disorders, social work, research, clinical psychiatry, clinical psychology, or public policy, then this is a great opportunity for you to advance your understanding of this field.

Radiology

As a Radiology intern, you will both support the day-to-day operations of our Department as well as gain exposure to the many medical imagining techniques used at Dartmouth-Hitchcock, such as X-ray, ultrasound and computed tomography (CT). Through this internship you will have direct patient contact and be part of our team of health care professionals. Must be 18 or over.

Nurse Assistant Training Program

Currently open for Lebanon, NH

Licensed nurse assistants (LNAs) are at the heart of nursing, and a vital part of the patient care team. Working directly with nurses, doctors and other medical professionals, LNAs promote and provide exceptional compassionate patient care through a variety of activities. Some of this important work includes taking vitals, assisting in activities of daily living, ambulating and positioning patients, and ensuring that medical carts are stocked and supplied.

This is a 6-week training program. At the completion of this program, candidates are eligible to sit for the New Hampshire State Competency Exam. Upon successfully passing this exam and obtaining a New Hampshire Nurse Assistant license, program graduates will be placed in an inpatient LNA role at Dartmouth-Hitchcock Medical Center (DHMC). This program is offered in partnership with the American Red Cross. To learn more and apply to this program, please visit the Dartmouth-Hitchcock LNA Careers website.

Ophthalmic Assistant Training Program

Ophthalmic Assistant Training Program

The Ophthalmic Assistant (OA) training program is designed to give students the knowledge and skills they need to embark upon a career in Ophthalmology. An OA works alongside eye doctors, ophthalmologists or optometrists, to provide patient care. OAs ensure providers have accurate and complete information that helps them diagnose and treat patients. Successful OAs are detail oriented, have strong communication skills and are committed to providing exceptional patient care.

The OA program is 13 weeks long and the curriculum includes classroom instruction, skills training, and practicum. Graduates are eligible to sit for the JCAHPO Certified Ophthalmic Assistant Exam (COA), the certifying body of allied health professionals in ophthalmology, after their first 500 hours of work. This training opens an advanced career pathway and opportunities to pursue additional trainings as a Certified Ophthalmic Technician (COT) or Certified Ophthalmic Medical Technician (COMT), among others.

Dartmouth-Hitchcock is seeking to hire and sponsor up to 3 individuals to go through this training program. Those selected to participate will be hired by Dartmouth-Hitchcock and be offered a comprehensive benefits package.

To learn more about this program please join us at Dartmouth-Hitchcock Medical Center (Clinic 4B) on May 31st at 6:00pm. We will be hosting an information session where you will meet the staff, tour the clinic and learn more about this training and employment opportunity. To register to attend please e-mail Jenn.Locke@hitchcock.org.

Application process

Visit the D-H Workforce Readiness Institute website to obtain the OA Program Application

Submit the following to Jenn.Locke@hitchcock.org by June 15, 2018:

Program timeline

Program Info session May 31st at 6:oopm at DHMC, Clinic 4B
Interviews & Final Selection Select candidates will be invited to participate in an in-person interview at DHMC between June 1st and June 21st.
Final Selection & Candidate Notification June 22nd
Classroom/Skills Training July 30th through October 26th
First Day of Work as a OA October 29th!

Surgical Technology Training Program

Currently Open for Lebanon, NH

Certified surgical technologists (CSTs) are experts in hundreds of instruments, devices, tools, procedures and pathologies. They are responsible for protecting the sterile field in the operating room, assisting the surgeon and clinical team in the care of a patients during surgery, troubleshooting equipment, and anticipating needs during a procedure. CSTs are important members of the operating team, and are vital to delivering the highest quality patient experience for people who visit our inpatient and outpatient surgery centers.

The D-H Surgical Technology Training Program consists of didactic, lab and extensive clinical rotations over an 11-month full-time program. Graduates will become members of the Association of Surgical Technologists, and will have an opportunity to earn college credit. A Certificate of Completion from the D-H Surgical Technologist Training Program is awarded to all candidates that complete the training program.

This program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and the New Hampshire Department of Education. It is offered through the D-H Workforce Readiness Institute, onsite at Dartmouth-Hitchcock Medical Center in Lebanon, NH. Applications are accepted on a rolling basis for interviews that take place in the Spring. Classes run from September 2018 – August 2019. To learn more about this program and the application process, please visit D-H's Surgical Technology Program website.

Dartmouth-Hitchcock employees who are interested in applying for sponsorship can contact CST.training@hitchcock.org for more information.

Surgical Technologist Apprenticeship Program

Rolling Acceptance for Lebanon, NH

If you have recently graduated from an accredited Surgical Technologist program, you can launch your career as a Surgical Technologist Apprentice at D-H through a U.S. Department of Labor Registered Apprenticeship. This Apprenticeship offers the opportunity to hone your skills through structured, mentored development. Upon successful completion of your Apprenticeship, you will be eligible for a salary increase and advancement into the D-H Certified Surgical Technologist II position. For more information, please email WRI@Hitchcock.org.

Project Search

Currently Open for Lebanon, NH

Project Search is a school-to-work program for young adults with intellectual and developmental disabilities, based at Dartmouth-Hitchcock and supported by a broad coalition of Upper Valley businesses

To learn more about our Project Search program and opportunities, please visit D-H Project Search.

Programs not currently accepting applications

Internships: Undergraduate and Graduate Summer Program

Internships: Undergraduate and Graduate Summer Program

Are you interested in working in the health care industry, while gaining valuable work experience, and benefiting from bringing academic study to practice? Join the 2018 Dartmouth-Hitchcock Paid Summer Internship Program for undergraduate and graduate students. Internship sites will be available in a variety of operational, research, administrative and clinical tracks.

This is a paid internship program. Wage rates vary by opportunity and intern qualifications. In addition, as part of a cohort, you will participate in a series of workshops for personal and professional development, mentoring, and networking opportunities.

Qualifications

  • At least one year of undergraduate coursework
  • Some internship sites have specific degree and/or skill requirements
  • Availability to work a minimum of 30 hours per week for the duration of the 10-week program: specific work schedule will be determined with your internship site
  • Eligible for employment in the United States
  • Successfully complete the D-H pre-employment screening process including criminal background check and drug screen

Application process

  • Complete the Online Application
  • Submit two letters of recommendation. Letters of recommendation can either be attached to your online application or submitted directly by you or your reference to wri@hitchcock.org
  • Participate in the interview process
  • Please include in your cover letter:
    • What you are studying?
    • What are your future career goals?
    • What do you hope to learn through a summer internship?

Application deadline: April 30, 2018

Internship dates: June 4 – August 10, 2018


Internship site examples

Children’s Hospital at D-H (CHaD) Community Relations

Marketing: You will support the Blood Donation campaign, a new joint campaign between CHaD and the Blood Donation department. This will include the creation of social media content and graphics, developing the marketing and communications plan for the campaign, working with the marketing coordinator in the Blood Donation department to brainstorm how to promote the campaign, engaging with hospital stakeholders to ensure the project meets all expectations and developing metrics to track success. If you are currently perusing a Bachelor’s degree in communications, graphic design, PR or another related field then this is a great opportunity to gain real-world marketing experience. You must have proficiency in MS Word, Excel, Outlook, and Publisher. Knowledge of Adobe Software not required but encouraged.

Marketing: You will support marketing for the CHaD HERO, CHaD’s single largest fundraising event, and our new third-party fundraising program, Hearts in Action. As an intern, you will create social media graphics, assist with the creation of inspirational videos, blog writing, and storytelling. You will also create and implement a Hearts in Action marketing plan, a HERO marketing plan for Dartmouth Undergraduates and for Greek Life at Dartmouth, in addition to working with the community engagement committee to market the HERO to the Upper Valley and beyond. This role also involves assisting in the development of support materials for Hearts in Action as well as outreach. You will be the point of contact for assigned Hearts in Action fundraisers. If you are currently perusing a Bachelor’s degree in communications, graphic design, PR or another related field then this is a great opportunity to gain real-world marketing experience. You must have proficiency in MS Word, Excel, Outlook, and Publisher. Knowledge of Adobe Software not required but encouraged.

Event planning: The CHaD HERO is CHaD’s single largest fundraising event. In its 13th year, the CHaD HERO has a goal of raising $935,000 for CHaD. This event consists of a half marathon, a 5K walk and run, a hike, 25 and 50-mile bike and a 1-mile family fun run called Cam’s Course. Specific duties will vary and are not limited to assisting with event logistics, volunteer recruitment, management of data entry, creation and management of event timelines, drafting press releases, preparing media kits for events, assisting with marketing and event communications through email, social media and blog, and assisting with online fundraising management tasks. If you are currently perusing a Bachelor’s degree in communications, graphic design, PR or another related field then this is a great opportunity to gain real-world event planning experience. You must have advanced knowledge of Microsoft Office products including Word, Excel, and PowerPoint. Outlook, and Publisher. Knowledge of Adobe Software is preferred but not required.

Children’s Hospital at D-H (CHaD) Community Relations, Bedford location

The CHaD All-Star Football and CHaD Battle of the Badges Baseball Classic are two of CHaD’s annual fundraising events aiming to raise a combined total of over $300,000 in 2018. You will assist CHaD in developing a stronger, more active presence in the community centered on its fundraising events. You will create and manage event timelines, manage participant and donor data entry, assist with corporate sponsorship management and stewardship, support volunteer recruitment, and create and manage event timelines. You will also assist with CHaD Ambassador and Buddy programs, event communications and fundraising, and contribute to game presentation elements. If you are currently perusing a Bachelor’s degree in communications, graphic design, PR or another related field then this is a great opportunity to gain real-world event planning experience. You must have advanced knowledge of Microsoft Office products including Word, Excel, and PowerPoint. Outlook, and Publisher. Knowledge of Adobe Software is preferred but not required.

Clinical Engineering

Our Clinical Engineering team plays an important role in the safety and treatment of our patients through the testing, repair, and maintenance of medical equipment. Through this internship, you will have the opportunity to work with equipment and devices such as medical radiology, ultrasound, MRI, and medical lasers. In addition to preventative maintenance, you will also participate in incumbent inspection to test all the functions and manufacturing specifications of new medical equipment before it can go out to patient floors. Gain exposure to core and cutting-edge medical devices. This is a good opportunity for candidates pursuing degrees in computer programming, mechanical engineering, electronic or electrical engineering.

Clinical Nutrition

Research and project-based

Environmental Services

Sustainability: You will work with our Facilities Department to develop a list of prohibited building supplies that will help to eliminate chemicals of concern from our hospital’s supply chain. This project will include coordinating with other health facilities and vendors to develop a building supplies list that will be provided to architects and project contractors as part of new buildings and renovations.

Sustainability: You will work with Waste Management Department to conduct a Waste Audit that will identify opportunities to increase the Medical Center’s Landfill diversion rate to meet sustainability rooms. Additionally, you will work with Waste Manager and External vendors to establish potential recycling outlets for diverted material as well as internal innovations to establish increase recycling.

Workload Analysis & Optimization: Through this project, you will help the team evaluate and assess current workload distribution. This involves reviewing data for accuracy and key metrics. Workload analysis is an important component of workforce planning and optimization. You will use industry standards and benchmarks to support redistribution of assignments to ensure accurate and appropriate staffing levels throughout the medical center. If you have an interest in health care, data analysis, human resources or process improvement then this is an excellent fit to further your skills. You must have strong attention to detail, strong Excel, and math skills, and be comfortable understanding and interpreting information.

Dermatology Ambulatory Clinic

As a Dermatology intern, you will support the day-to-day operations of our ambulatory clinic. You will work alongside a diverse team of care providers including nurses, physicians, medical assistants, scribes and administrative staff. Through this internship, you will have direct patient contact and be part of our team of health care professionals.

Finance

Projects of varying levels of complexity are available for individuals studying finance, accounting, tax and/or business. Internships are project-based and are aligned with the intern’s area of interest and qualifications. Projects could include managerial finance, analysis, report generation, auditing, process improvement, and/or reconciliation. Interns must, at a minimum, have a basic working knowledge of Microsoft Excel. Clear communication skills, the ability to ask questions and problem solve is a must. General understanding of health care is a plus but not necessary. You must be able to work well with others, including analysts, managers, and VPs. The ability to have insight into clinical financial planning reports, the ability to understand data and why it’s important for managerial finance, querying capabilities and financial based tools are valued.

Health Information Systems, D-H Nashua location

Through this experience, you will gain insight into the complexities of health data management and information systems. You should have at least one year of undergraduate education in a health or business related field, a basic working knowledge of Microsoft Excel and other Office products. Clear communication skills, the ability to ask questions and problem solve is a must.

Perioperative Services

Process improvement project. You will review the Perioperative Services Department’s current purchasing process to identify improvements and efficiencies. This involves merging databases and information to identify trends and opportunities. Must have strong data management skills such as excel merging, look-ups, pivot, etc. as well as the ability to understand and interpret data for meaningful information.

The Patient Safety Training Center (PSTC)

Gain exposure to the world of simulation education! As a national leader in medical simulation education, The PSTC at D-H provides a multidisciplinary learning experience for students and practitioners. Simulation is integral to help health care professionals acquire technical proficiency, knowledge, confidence, attitudes and team skills to continue the journey to safer practice and excellence in patient care. This is a fast-paced environment where you will develop critical thinking skills, be exposed to a department that is both educational and clinical, and interact with health care professionals of all levels on a daily basis. As an intern here, your role will have two components. You will work on important operational projects such as inventory or records management, through which you will practice project management and organizational skills while gaining exposure to the processes that support health care delivery. You will also support our training team by learning how to set-up for a simulation, review scripts and operate a simulation. Whether you are interested in becoming an educator, a clinician or health care management professional, this internship will provide broad exposure and offers you the opportunity to build a unique skill set. Must be 18 or over. Please note that this is a condensed time period from July 2-August 10.

Psychiatry

As an intern in our Psychiatry Department, you will both support the day-to-day operations of our clinical services as well as gain exposure to the research environment. You will work alongside a multidisciplinary team of administrative, academic and clinical professionals who all strive to make research-supported services available to individuals and their families experiencing difficulties with psychiatric symptoms and/or addiction. You will be part of a continuous learning environment in which we provide evidence-based care for individuals of all ages and continually facilitate the integration of new knowledge into our practice. As an academic medical center, we train the next generation of clinicians and build new knowledge through active research. If you are interested in pursuing a career in mental health, substance use disorders, social work, research, clinical psychiatry, clinical psychology, or public policy, then this is a great opportunity for you to advance your understanding of this field.

Radiology

As a Radiology intern, you will both support the day-to-day operations of our Department as well as gain exposure to the many medical imagining techniques used at Dartmouth-Hitchcock, such as X-ray, ultrasound and computed tomography (CT). Through this internship you will have direct patient contact and be part of our team of health care professionals. Must be 18 or over.

Strategy

Research and project-based

Medical Assistant Apprenticeship Program

Medical assistants (MAs) perform a variety of administrative and clinical tasks as an integral part of the clinical care team. They interact directly with patients under the supervision of a provider and/or nurse manager. While not an inclusive list, some of the many functions the MA will perform include: rooming patients and obtaining initial health histories, performing tests (i.e., EKGs, hearing/breathing tests, strep throat assays), assisting providers with procedures, performing venipuncture, administering immunizations, and documenting efficiently in the electronic medical record. The job is fast‐paced, interesting, and rewarding with patient safety and customer service guiding each and every interaction.

The medical assistant education program is 11 weeks. All candidates who successfully complete the educational program and pass the Certified Clinical Medical Assistant (CCMA) exam will be hired and enrolled in a 2000-hour U.S. Department of Labor Registered Apprenticeship and have the opportunity to earn college credit.

This program is offered in partnership with the Institute for American Apprenticeship at Vermont HITEC. To learn more and apply, please visit the Vermont HITEC website.

Patient Service Representative Training Program

Patient Service Representatives provide a multitude of administrative tasks. They are an integral part of the departmental team and interact directly with patients. During the clinical service representative training program candidates learn effective business communication, key medical terminology, team building, customer service, office skills and health care computer applications.

The Patient Service Representative program is a four-week training program to help build skills needed to successfully launch a career in health care administration. Successful graduates will be placed in entry level roles such as patient registration representatives, clinical secretaries or service center representatives.

This program is offered in partnership with River Valley Community College. To learn more and apply, please visit the D-H health care careers recruiting website.

Physician Assistant Postgraduate Surgical Residency Programs

The D-H Postgraduate Physician Assistant Residency program in Cardiothoracic and Otolaryngology offer physician assistants an intensive 12-month experience of advanced training. Training is comprised of didactic and clinical curriculums that occur concomitantly. As a resident, you will gain valuable surgical experience as a first and second assistant in a variety of surgical procedures including open, endoscopic and robotic. During the 12 month training, you will develop critical and highly marketable operating, inpatient ICU/floor and outpatient clinic skills to care for patients longitudinally.

Applications are due by February 28, 2018 for the fall 2018 residency. To learn more about these surgical residency programs and the application process, please visit D-H's Physician Assistant Postgraduate Surgical Residencies website.

Contact Us
Maps & Directions

0