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Workforce Readiness Institute

The Dartmouth-Hitchcock Workforce Readiness Institute (WRI) offers a number of training opportunities to help you launch or advance your career in healthcare. Some of these programs are offered at no cost to participants, with employment opportunities for successful graduates.

Programs now accepting spring 2018 applications

Medical Assistant Apprenticeship Program

Currently Open for Lebanon, Manchester, Nashua and Concord, NH

Medical assistants (MAs) perform a variety of administrative and clinical tasks as an integral part of the clinical care team. They interact directly with patients under the supervision of a provider and/or nurse manager. While not an inclusive list, some of the many functions the MA will perform include: rooming patients and obtaining initial health histories, performing tests (i.e., EKGs, hearing/breathing tests, strep throat assays), assisting providers with procedures, performing venipuncture, administering immunizations, and documenting efficiently in the electronic medical record. The job is fast‐paced, interesting, and rewarding with patient safety and customer service guiding each and every interaction.

The medical assistant education program is 11 weeks. All candidates who successfully complete the educational program and pass the Certified Clinical Medical Assistant (CCMA) exam will be hired and enrolled in a 2000-hour U.S. Department of Labor Registered Apprenticeship and have the opportunity to earn college credit.

This program is offered in partnership with the Institute for American Apprenticeship at Vermont HITEC. To learn more about the application process, please email WRI@Hitchcock.org.

Patient Service Representative Training Program

Currently Open for Lebanon, NH

Patient Service Representatives provide a multitude of administrative tasks. They are an integral part of the departmental team and interact directly with patients. During the clinical service representative training program candidates learn effective business communication, key medical terminology, team building, customer service, office skills and health care computer applications.

The Patient Service Representative program is a four-week training program to help build skills needed to successfully launch a career in health care administration. Successful graduates will be placed in entry level roles such as patient registration representatives, clinical secretaries or service center representatives.

This program is offered in partnership with River Valley Community College. To learn more and apply, please visit the D-H Healthcare Careers recruiting website.

Nurse Assistant Training Program

Currently Open for Lebanon, NH

Licensed nurse assistants (LNAs) are at the heart of nursing, and a vital part of the patient care team. Working directly with nurses, doctors and other medical professionals, LNAs promote and provide exceptional compassionate patient care through a variety of activities. Some of this important work includes taking vitals, assisting in activities of daily living, ambulating and positioning patients, and ensuring that medical carts are stocked and supplied.

This is a 6-week training program. At the completion of this program, candidates are eligible to sit for the New Hampshire State Competency Exam. Upon successfully passing this exam and obtaining a New Hampshire Nurse Assistant license, program graduates will be placed in an inpatient LNA role at Dartmouth-Hitchcock Medical Center (DHMC). This program is offered in partnership with the American Red Cross. To learn more and apply to this program, please visit the Dartmouth-Hitchcock LNA Careers website.

Surgical Technology Training Program

Currently Open for Lebanon, NH

Certified surgical technologists (CSTs) are experts in hundreds of instruments, devices, tools, procedures and pathologies. They are responsible for protecting the sterile field in the operating room, assisting the surgeon and clinical team in the care of a patients during surgery, troubleshooting equipment, and anticipating needs during a procedure. CSTs are important members of the operating team, and are vital to delivering the highest quality patient experience for people who visit our inpatient and outpatient surgery centers.

The D-H Surgical Technology Training Program consists of didactic, lab and extensive clinical rotations over an 11-month full-time program. Graduates will become members of the Association of Surgical Technologists, and will have an opportunity to earn college credit. A Certificate of Completion from the D-H Surgical Technologist Training Program is awarded to all candidates that complete the training program.

This program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and the New Hampshire Department of Education. It is offered through the D-H Workforce Readiness Institute, onsite at Dartmouth-Hitchcock Medical Center in Lebanon, NH. Applications are accepted on a rolling basis for interviews that take place in the Spring. Classes run from September 2018 – August 2019. To learn more about this program and the application process, please visit D-H's Surgical Technology Program website.

Dartmouth-Hitchcock employees who are interested in applying for sponsorship can contact CST.training@hitchcock.org for more information.

Surgical Technologist Apprenticeship Program

Rolling Acceptance for Lebanon, NH

If you have recently graduated from an accredited Surgical Technologist program, you can launch your career as a Surgical Technologist Apprentice at D-H through a U.S. Department of Labor Registered Apprenticeship. This Apprenticeship offers the opportunity to hone your skills through structured, mentored development. Upon successful completion of your Apprenticeship, you will be eligible for a salary increase and advancement into the D-H Certified Surgical Technologist II position. For more information, please email WRI@Hitchcock.org.

Physician Assistant Postgraduate Surgical Residency Programs

Currently Open for Lebanon, NH

The D-H Postgraduate Physician Assistant Residency program in Cardiothoracic and Otolaryngology offer physician assistants an intensive 12-month experience of advanced training. Training is comprised of didactic and clinical curriculums that occur concomitantly. As a resident, you will gain valuable surgical experience as a first and second assistant in a variety of surgical procedures including open, endoscopic and robotic. During the 12 month training, you will develop critical and highly marketable operating, inpatient ICU/floor and outpatient clinic skills to care for patients longitudinally.

Applications are due by February 28, 2018 for the fall 2018 residency. To learn more about these surgical residency programs and the application process, please visit D-H's Physician Assistant Postgraduate Surgical Residencies website.

Project Search

Currently Open for Lebanon, NH

Project Search is a school-to-work program for young adults with intellectual and developmental disabilities, based at Dartmouth-Hitchcock and supported by a broad coalition of Upper Valley businesses

To learn more about our Project Search program and opportunities, please visit D-H Project Search.

Programs not currently accepting applications

Certified Pharmacy Technician Apprenticeship Program

Pharmacy technicians (PTs) work collaboratively with pharmacists, nurses, doctors, insurers and other members to support a positive patient experience. At D-H, PTs may work in the Inpatient Pharmacy or our Outpatient Pharmacy. Activities in our Inpatient Pharmacy may include distributing medication, controlling inventory, preparing IV medication, or even assisting with the preparation of chemotherapies. PTs working in the Outpatient Pharmacy assist with entering prescription information into the computer system, processing insurance claims, preparing prescription medication orders before pharmacist reviews, and assisting patients at checkout.

The pharmacy technician education program is 10 weeks. All candidates who successfully complete the educational program and pass the Certified Pharmacy Technicians (CPhT) will be hired and enrolled in a 2000-hour U.S. Department of Labor Registered Apprenticeship and have the opportunity to earn college credit.

This program is offered in partnership with the Institute for American Apprenticeship at Vermont HITEC. To receive information about future programs please submit your contact information at Institute for American Apprenticeships at Vermont HITEC.

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