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Volunteer, Intern, Shadow and Observation Policy

All volunteers must be enrolled through Volunteer Services. Enrollment provides each volunteer with liability insurance while on duty and enables documentation of the volunteer's role and time commitment.

Dartmouth-Hitchcock values volunteer service as essential and publishes the extent of community involvement in its Annual Report. Volunteers are defined as: members of advisory groups; committees with access to confidential information; research assistants (unpaid positions); all volunteers in MHMH, Clinic, Borwell Laboratories, and Norris Cotton Cancer Center; and students (minimum age must be 16). Each office utilizing volunteers must designate a staff member who will liaise with the Volunteer Services Office. If electronic health record access or e-mail is essential for the volunteer, access must be reviewed and approved by the Director of the electronic health record.

Exceptions to this enrollment process:

  • Students who are training here as part of a clinical rotation through an approved program, with proof of professional liability insurance, are not considered volunteers
  • Requests for clinical observation or shadowing are to be directed to the Office of Clinical Affairs for approval, and are not managed through the Volunteer Office.