The internal Employee Assistance Program (EAP) offers free, confidential, short-term counseling and consultation services for staff members, and their immediate household members, at Dartmouth Hitchcock Medical Center in Lebanon, New Hampshire, and the Dartmouth Health Clinics in Bedford, Concord, Manchester, and Nashua, New Hampshire.
Our compassionate, experienced staff includes licensed clinical psychologists and clinical mental health counselors. We can assist with a variety of difficulties, such as emotional well-being, relationships, and work-related issues.
EAP also provides the following additional services to all Dartmouth Health system members:
- Critical Incident Debriefing
- Manager consultations
- Psychoeducational presentations
Make an appointment
Make an appointment by phone at 603-650-5819 or by email at dh.eap@hitchcock.org.
For residents and fellows
Special resources are available for residents and fellow by contacting the Behavioral Medicine Clinic for GME Residents and Fellows at 603-650-7075 or PsychiatryTeamBSupport@hitchcock.org.
Counseling
Counseling and resources are available for a full range of mental health needs, including:
- Burn-out and resiliency
- Depression
- Family/parenting
- Grief and life transitions
- Managing work stress
- Relationships
- Stress and anxiety
- Substance use and addiction
Assistance with referrals is also provided when additional services are needed or requested, such as legal, financial, medical, elder care, and child care resources. We can also arrange for a consultation with a psychiatrist when medication may be helpful.
Our services are available to physicians, staff, volunteers, retirees, and immediate family members.
We are available for consultations with administrators, supervisors, and coworkers who are concerned about an employee or colleague.
Virtual appointments
Telephone or virtual appointments using a secure Vidyo app can be scheduled when it is not possible or practical to meet in person during our office hours. We encourage your first appointment to be in-person. In-person appointments are available in Lebanon, Bedford, Concord, Manchester, and Nashua, New Hampshire.
KGA EAP and Life Services
If you would like to speak with someone after-hours, KGA EAP and Life Services provides after-hours telephone backup for the DHMC and Clinics Employee Assistance Program on nights, weekends, and holidays. Call 800-648-9557 or go to the KGA website.
Confidentiality
- Your records will not be shared, nor in any way incorporated into your personnel file or medical record, without your written consent.
- A signed release of information authorization is required for release of any information to a third party unless there is genuine reason to be concerned about the safety of the staff/physician/family member, or another person.
- Email communication with EAP is possible; however, we cannot guarantee the confidentiality of such communications. Therefore, face-to-face, telephone, or Vidyo tele-consult interaction is recommended.
EAP has its own internal documentation system. EAP does not document your information in the Dartmouth Health medical record.